Glossary

SaaS billing and entitlements, term by term

Each page answers one question: what the term means, how it works, how it differs from the terms next to it, and where it sits in ShipRev, with one link into the docs.

E

  • Entitlements

    What a customer's subscription gives them the right to use, and how much is left.

F

G

  • Grandfathering

    Letting existing customers keep the price and terms they signed up on after a plan changes.

M

  • Metered billing

    Measuring each unit a customer uses, and billing from those measurements.

O

  • Overage billing

    Charging for use beyond what a customer's plan includes, or deciding not to.

U

  • Usage-based billing

    Charging customers for what they use, counted against what their plan includes.